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05/14/2013
March 14, 2013 Jacksonville, FL - BBB serving Northeast Florida & the Southeast Atlantic has received numerous calls from consumers in our region who have been contacted by individuals claim to need to verify information for a medical card. The callers claim this card will be an additional card that all seniors will be receiving. The caller asks consumers for standard verifying information such as name and address, then asks consumers for banking information.
The BBB advises that you not give out any personal information over the phone. Medicare does not make phone calls regarding new cards, and has issued several alerts regarding scams like these in the past. If you have any questions you can go to medicare.gov or call 1-800-MEDICARE. If you feel you have been a victim of this scam contact your bank and the credit reporting agencies immediately.
To check the reliability of a company or find trustworthy businesses visit bbb.org.
About Better Business Bureau:
BBB's mission is to
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05/09/2013
BBB is urging all consumers and businesses to pay close attention to a Cyber Security Advisory issued by the Federal Bureau of Investigation regarding a vulnerability in Microsoft’s Internet Explorer 8 browser(IE8)
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05/09/2013
If you're searching for some bling to complement your ride or maybe a custom ring for your club, beware. Online looks and, according to some customer complaints filed with Better Business Bureau, online sellers may be deceiving.
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05/03/2013
Memorial Day is a time to honor those who serve and remember those who have died in war. But sadly, it has also become a key opportunity for scammers to target those who are serving or have served their nation, especially elderly veterans.
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05/01/2013
May 1, 2013-Jacksonville, FL BBB Serving Northeast Florida & the Southeast Atlantic is warning consumers about a local used car dealer and repair shop Motormaxx, which also does business as Ocean Auto Sales and Easy Auto Repair & Towing, LLC.
The BBB Business Review for this business alerts consumers of their F rating with the BBB. In the past three years (the BBB reporting period) Motormaxx and its various dba’s have been the subject of 36 complaints, with 25 of those having occurred in the past year. Motormaxx has failed to respond to all 36 complaints processed by the BBB. The majority of the complaints allege “Problems with Product or Service”, with the secondary issues being with “Billing or Collection Issues”.
Easy Auto Repair and Towing, LLC advertises free towing if repairs are performed at their shop without disclosing the diagnostic fees to the consumers up front. Complainants allege that repairs performed on vehicles are faulty or not performed at all. Complain
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04/26/2013
April 26, 2013- Jacksonville, FL BBB Serving Northeast Florida & the Southeast Atlantic has received several calls from concerned consumers who have unexpectedly received checks from a Rust Consulting. According to the Office of the Comptroller of the Currency and the U.S. Department of the Treasury these are legitimate checks that have been sent to borrowers whose homes were in any stage of the foreclosure process in 2009 or 2010 and whose mortgages were serviced by one of the following companies, their affiliates, or subsidiaries: Aurora, Bank of America, Citibank, Goldman Sachs, HSBC, JPMorgan Chase, Metlife Bank, Morgan Stanley, PNC, Sovereign, SunTrust, U.S.Bank, and Wells Fargo.
The Office of the Comptroller of the Currency suggests borrowers with questions regarding payments should contact the Paying Agent-Rust Consulting, Inc at 1-888-952-9105.
To read the full press release issued by the U.S. Department of the Treasury click here.
To check the reliability of a company
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04/23/2013
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04/17/2013
April 17, 2013-The BBB serving Northeast Florida and The Southeast Atlantic has received multiple inquiries about a company calling itself Overstock Clearance Center. The company website, www.overstockclearancecenter.com claims to sell generators, fitness equipment and children’s play sets at deeply discounted prices. Inquirers state that they have responded to craigslist ads and then are directed to the company website. The website advertises that the company is a BBB Accredited Business and that they have an A+ rating with the BBB, both of which are untruths.
The company requires that payments to be made through Green Dot MoneyPak or Google checkout, which gives consumers no recourse in the case that no goods are received. There is no address listed on the website although they claim to ship from Brunswick, Georgia. When researching the website BBB found that they are registered as a domain by proxy out of Scranton, PA. BBB has been unable to locate contact information for the w
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04/16/2013
At least one poorly-conceived charity scam has already emerged in the wake of the explosions at the finish line of the Boston Marathon yesterday, and more are likely.
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04/10/2013
When your pest problem gets too big for a flyswatter, a mousetrap or do-it-yourself spray, it's time to call in a professional service. In 2012, more than 786,000 people turned to BBB for information on pest control services.
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04/03/2013
April is Financial Literacy Month and BBB will be sharing various ways in which you can become financially literate.
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03/14/2013
March 14, 2013- BBB Serving Northeast Florida & the Southeast Atlantic has been alerted that a local Accredited Business has become an apparent victim of ID theft. Company President, Scott Marion contacted BBB to let us know scammers are purportedly calling consumers saying they represent his company All N One Check Advance informing consumers that they have been approved for a loan. They then ask for an advance fee for the loan to be loaded onto a prepaid Visa card. Once the consumers give the information on the Visa gift card to the scammers, the money loaded onto the card is gone and no loan is given. When trying to contact the phone numbers that the scammers have contacted consumers from, an automated message is given letting consumers know that the number is not accepting phone calls.
Scott advised BBB he does not conduct business via telephone and does not request prepaid credit cards. He has issued an alert on his business website. Scammers are capitalizing on his A+ rating wi
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03/12/2013
BBB of the Southland, the Better Business Bureau that served the greater Los Angeles marketplace, has been expelled from the national organization, has lost its right to use the BBB name and logo, and was cut off from services provided by CBBB, the umbrella organization.
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03/07/2013
Better Business Bureau celebrated its Centennial year by ringing the closing bell of the New York Stock Exchange, laying a wreath at the Tomb of the Unknowns in Arlington Cemetery, and helping a record-breaking number of consumers across the United States and Canada.
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03/06/2013
If you’ve decided it’s time to give your home a facelift, or if you are just in need of repairs, BBB can help you find a trustworthy contractor.
In 2012, home builders, roofing contractors, construction and remodeling services, plumbers and general contractors made the top 10 list of most inquired about industries. All of these industries combined received more than 1,500 complaints in 2012.
Before selecting your next contractor, BBB offers the following advice to homeowners:
Use BBB.org to find trustworthy businesses. Start your search with BBB Member Pages to find BBB accredited contractors in your area. If you are referred to a business through friends, family or an advertisement, verify the business is in good standing at bbb.org before contacting them.
Compare costs. Get at least three bids from prospective contractors based on the same specifications, materials, labor and time needed to complete the project. BBB’s Request-a-Quote service is free to use and will a
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